About Rock Hill Ruff House
Our Story
At Rock Hill Ruff House, we are absolute dog lovers and strive to provide the best care for our furry friends by treating them like our own. Our passion for these slobbery, cuddly creatures has driven us to create a safe, clean, and roomy place for all your boarding and daycare needs! Dogs will spend most of their time outside in large, fenced yards playing with all their friends, and have spacious rooms with toys, beds, and blankets if preferred when it’s time to wind down. Our facility is climate controlled, spacious, and cleaned multiple times daily to ensure our guests are as comfortable as possible during their stay. 24 hour care is provided as we live on site—your pet will never be alone!
Our process
Firstly, we begin with a meet & greet, where your dog will meet our dog, Murphy (pictured). During this meeting, you'll be able to tour the facilities and yards and ask any questions you may have. On another day, you'll bring your pup for a 4 hour trial day. He/she will be introduced, slowly, to the other dogs who are currently at Ruff House, and will spend roughly 2 1/2 hours outside (or inside, depending on the weather) playing with their new friends! The remaining time will be spent in one of our spacious kennels to test for behavior there. Bring anything you think will make your dog more comfortable! The button below will take you to Paw Partner, where you'll create an account for your dog(s) and upload required vaccinations. Everything is scheduled through this as well, including the meet & greet.
Our Team
Our team consists of experienced, well-rounded, and capable pet lovers who will treat your pup like their own. Safety, cleanliness, and lots of fun are priorities here. We want you to trust us with the well-being of your pet, and for them to trust us too. We love all dogs of all sizes and breeds, no pup left behind here! Whether your pup is here for a day of fun or boarding, we send lots of pictures throughout the day so you can see how much fun your furry friends are having--check out our gallery below for some "terrier-ific" photos!
Our Services
Our services include daycare Monday-Saturday, and boarding 24/7! We also will do baths with brushing and/or blow-drying if requested. Grooming, de-shedding, and nail trimming will be available soon! Any medications, meal specifications (we have a fridge for any perishable foods) and any other requests will be followed to a T to ensure a comfortable stay. Read below for drop off and pick up times.
housekeeping
Strick adherence to agreed-upon drop off and pick up times is necessary to maintain the smooth flow of services and ensure each pet receives proper care. Late arrivals or pick ups may impact the ability to provide the desired quality of care for our furry friends and other clients. While we do have drop off and pick up windows, each stay must have a scheduled drop off and pick up time. If you are unable to make the scheduled time, please inform us as soon as possible.
Drop off and pick up times are 7:30-10am and 3-5:30pm M-F. Drop off and pick up times on Sat and Sun are 9-11am or 3-5pm.
If boarders are dropped off during the 7:30-10am window, they should be picked up during the same window. If picked up during the 3-5:30pm window, an additional charge of 20.00 will be added per dog.
Contact Us/Hours of Operation
Give your pet a vacation!
It can be stressful to board your pet. If you have any questions or concerns about how we make your pet's home away from home, please reach out. We will get back to you soon!
Rock Hill Ruff House
3099 Sims Rd. Rock Hill, SC 29730
803-558-3451 (call or text) Sun 9am-5pm Mon 7am-6pm Tues 7am-6pm Wed 7am-6pm Thurs 7am-6pm Fri 7am-6pm Sat 9am-5pm
